At Heartfelt Help, my vision is to provide a service that is affordable for all clients without the pressure of financial struggle, worrying whether there will be any inheritance left behind for loved ones. By cutting out the middle man of larger agencies I aim to achieve this and in doing so i will be providing a exceptional service that exceeds our clients' expectations and caters to all needs. Most importantly clients get to build up a good working relationship on a one to one basis rather than having different carers coming into their homes daily. This improves trust and helps with care becoming to overwhelming and intrusive.
I am committed to upholding the highest standards of professionalism, integrity, respect and confidentiality in all that we do. I believe in building long-term relationships with our clients based on trust and open communication. The way in which I will deliver this is to pride myself in person centered care ensuring that each individuals needs is front focus in every decision or task completed. My core values are to treat every client as you would want yourself or a loved one to be treated when the time comes that they need help and support. This will be delivered through empathy and understanding.
I offer a wide range of services to help our clients remain independent at home with the help and support of having personal assistance such as event planning, travel arrangements, food preparation, cleaning, social outings, errands and appointments, befriending service, sitting calls, companion calls and much more for more information please contact me and i will be happy to help. My services are fully customizable to meet the unique needs and preferences of each client. If you require something that isn't listed above then don't hesitate in asking.